Michigan State University Libraries
Hollander Makerspace
366 W. Circle Dr.
East Lansing , MI 48824
United States

Selma D. & Stanley C. Hollander
Makerspace

Policies

  1. Secure all scarves, neckties, loose-fitting clothing, or jewelry when using Makerspace equipment.
  2. Keep hands and arms away from equipment during operation.
  3. Do not touch any equipment while in operation.
  4. Never open the case of an enclosed machine such as the resin printer, laser cutter, or enclosed 3D printer.
  5. Never use a broken tool or equipment. If you notice a tool or piece of equipment is broken, inform a Makerspace staff member right away.
  6. Keep the floor clear of clutter, wires, and/or trip hazards.
  7. If you are unsure about safe operation of a piece of equipment, ask a staff member.
  8. Only authorized staff members are allowed to operate the laser cutter, vinyl cutter, or 3D printers (with the exception of designated MakeStations.)
  9. Safety glasses and gloves are available for your use. It is your responsibility to use the proper safety equipment for your project. If you are unsure, ask a Makerspace staff member.
  10. Children must be accompanied by an adult over the age of 18 to use Hollander MakeCentral’s space and equipment. Unattended children may be asked to leave and are subject to the libraries’ unattended children policy.
  11. Adult supervision is required under the age of 17 for all Makerspace equipment. Some of our equipment is not appropriate for all users and we reserve the right to limit the age of our users on some equipment regardless of supervision.

  1. The Makerspace services are offered on a first come, first serve basis.
  2. We cannot fulfill same day requests. Please plan ahead for all projects.
  3. Access to equipment may be prioritized based on factors such as academic priority, class due dates, reprints, and other issues as they arise. The Makerspace reserves the right to alter the queue based on these factors.
  4. Any material that a patron wishes to provide must be approved by a staff member.
  5. Submitted file(s) must be ready for fabrication. Staff will not modify a file and may reject a file if the file is not ready for fabrication.
  6. All inquiries will be responded to in one to three business days.
  7. Estimated completion dates are estimates, not guarantees. We will do our best to notify patrons if a job will take longer than the estimated completion date, but this is a courtesy, not a guarantee.
  8. The estimated completion date is created at the time that the price estimate is made and will change based on job volume. Your job will be added to the queue once it has been paid for.
  9. We are not responsible for design flaws.
  10. We are not responsible for incorrectly sized items if the dimensions of the object were not properly specified at the time of submission. You are still required to pay for the items and services.
  11. Items created at the Makerspace and are not picked up within 14 days will become the property of the Library, may be disposed of, and you will not receive a refund.
  12. The Makerspace is not responsible if a project is damaged due to thin parts or inappropriate use, does not print correctly, or does not work. The patron understands that the Makerspace is not responsible for any manufacturing defects or the quality of workmanship of any of the tools, materials, or equipment supplied by the Makerspace.
  13. Refund policy: No refunds with the exception of patron over/under payment error; processed within 10 business days.
  14. Makerspace staff reserves the right to refuse any print based on technical or content attributes. Examples of content that will not be scanned or printed may include, but are not limited to:
    1. Prohibited by local, state or federal law.
    2. Content or objects that are unsafe, harmful, dangerous or poses an immediate threat to the well-being of others.
    3. Content or objects that may be construed as having intent to harm another being.
    4. Content that may violate the terms of use of the manufacturer.
    5. Content or objects that may infringe upon the intellectual property rights of a third party.
    6. Content or objects that may damage the equipment.
    7. Content that is inappropriate in a library setting or that might be offensive to other patrons.
  15. If any designs include MSU trademarks or references the university, the patron must submit a Licensing Authorization Form. If the request is approved, staff will proceed with the order. However, if the request is denied, the order will be canceled.
  16. Users agree to the following when submitting a file or using the equipment in the Library Makerspace:
    1. By submitting content or objects, the user agrees to assume all responsibility for, and shall hold the Makerspace harmless in, all matters related to patented, trademarked or copyrighted materials.
    2. The Makerspace is not responsible for any damage, loss, or security of data arising from the use of its computers or equipment, nor for the functionality or quality of content produced.
    3. The Makerspace reserves the right to refuse the use of equipment or production of any content at any time at the discretion of Library Makerspace staff.
  17. Only designated Library staff will have hands-on access to the 3D printers, CNC and laser cutter, with the exception of the self-service 3D printer MakeStation.
  18. Children must be accompanied by an adult over the age of 18 to use Hollander MakeCentral’s space and equipment. Unattended children may be asked to leave and are subject to the libraries’ unattended children policy.
  19. Adult supervision is required under the age of 17 for all Makerspace equipment. Some of our equipment is not appropriate for all users and we reserve the right to limit the age of our users on some equipment regardless of supervision.

  1. Files must be submitted in the designated format for the printer you intend to use.
  2. All inquiries will be responded to in one business day and projects are completed on a first come, first serve basis.
  3. If any designs include MSU trademarks or references the university, the patron must submit a Licensing Authorization Form. If the request is approved, staff will proceed with the order. However, if the request is denied, the order will be canceled.
  4. We print with a default of 2 shells/perimeters and 15% infill with triangle, gyroid, or grid infill depending on the printer selected. If you need special settings, you must specify those settings. On those patterns we can increase infill up to 50% or we can use 100% infill on a rectilinear pattern. Read more about selecting optimal shell and infill parameters.

  1. Laser and CNC Cutting is by online submission only and may require an additional appointment.
  2. Pricing varies, and is based on both materials used and time needed to complete the project. Any changes to your design will change the price.
  3. Any patron provided materials will require a Safety Data Sheet, staff approval, and extra material for testing purposes.
  4. All inquiries will be responded to in one to three business days and projects are completed on a first come, first served basis.
  5. If any designs include MSU trademarks or references the university, the patron must submit a Licensing Authorization Form. If the request is approved, staff will proceed with the order. However, if the request is denied, the order will be canceled.

  1. MakeStations are available by reservation only. Patrons must request an appointment through Microsoft Bookings. Staff may cancel appointments due to extenuating circumstances.
  2. Patrons must participate in mandatory training in order to use the Makestations. They may not use the equipment until “certification” training has been completed. This training will cover the proper use and safety of the equipment.
  3. By using the equipment, the Patron is certifying that they are capable of using it in a manner that is safe and consistent with its intended purpose.
  4. Patron will seek assistance/consultation when necessary. Staff are available to assist in explaining the operation of tools and equipment as time allows and will make materials (such as manuals) available upon request.
  5. Some electronic kits are available for check out but if soldered, will be considered damaged.
  6. Patron agrees that if any tool or piece of equipment becomes unsafe or in a state of disrepair, they will immediately discontinue use and notify Makerspace staff.
  7. Patrons must report any accident/incident that occurs in the Makerspace to a Makerspace staff member immediately and cooperate fully in the accident / incident reporting process.
  8. When machines are out of order, staff will attempt to contact patrons with reservations. This courtesy cannot be guaranteed.
  9. The Makerspace is not responsible for personal property or files.
  10. Covered drinks are welcome. Food is not permitted.
  11. Projects and cleanup should be completed before closing.
  12. Personal belongings may not be stored in the Makerspace when the patron is not present. Any property left behind will be sent to Circulation immediately.
  13. Patron agrees to take precautions to avoid causing unnecessary mess or damage in the Makerspace. Patron agrees to clean up following use. Patron agrees to inform a Makerspace staff member in the event that they are unable to return a work surface, tool, or equipment to its original state.
  14. The Makerspace provides patrons with safety supplies. Safety is a priority. All safety gear must be worn as appropriate. Certain items may also require hair and any dangling items, like jewelry, to be secured or covered before use. Appropriate close-toe shoes and clothing must be worn in the Makerspace.
  15. Patrons should report any unsafe behavior by anyone to Makerspace staff.
  16. Patron acknowledges that the library is only able to provide consumable materials on a limited basis. Patron agrees to avoid wasting consumable supplies and materials Patron may need to supply their own consumables to meet their needs. Consumables must meet equipment specifications as described in the documentation.
  17. Patron with blocked MakeAtState accounts can continue to use the free Makerspace services but cannot incur additional costs.
  18. Patrons with disabilities who need special arrangements or accommodations should notify staff at the location of interest as far in advance as possible before their expected time of use. Due to the nature of our equipment, not everything is accessible, however, staff will be available to assist if needed.
  19. Refund policy for payments related to MakeStations, where applicable: No refunds with the exception of patron over/under payment error; processed within 10 business days.

  1. All technology lending equipment available for check out at Selma D. and Stanley C. Hollander MakeCentral: Makerspace falls under the MSU Libraries Lending Policies.
  2. Lending technology is first come first serve though we may prioritize access based on factors such as academic priority, class needs, research projects, and other situations as they arise.
  3. Items must be checked out in person. We cannot send equipment via mail.
  4. To see if an item is available, you can check online. However, availability is subject to change at any time. To view current availability, find your desired item on the lending technology page and press the “Availability” button to see the Library’s catalog page.
  5. If you need to check out an item longer than the standard check out date, please request your renewal in person. Renewals are subject to staff approval and are based on current demand.
  6. Items must be returned to a staff member at MakeCentral: Service Desk in the Main Library. A late fee of $1.00/hour applies to all equipment returned after the time and date it is due.
    1. When an item is significantly overdue, the borrower is billed for its replacement and borrowing privileges are suspended without notice until the account is paid in full or material is returned or replaced by the borrower. Holds are placed on MSU student enrollment, registration, diplomas, and transcripts at the same time.
    2. If an item is lost, damaged, or returned with missing parts, the borrower may be billed for the entirety or part of that item. Borrowing privileges are suspended without notice until the account is paid in full or material is returned or replaced by the borrower. Holds are placed on MSU student enrollment, registration, diplomas, and transcripts at the same time.
    3. We recommend patrons replace rather than pay the bill for that item. The Library has the right to refuse a replacement item if it is not in the same or better condition than the original item. Please talk to a staff member if you have any questions!
    4. Minimum replacement charges are $150. Manufacture suggested retail price (MSRP) is charged whenever it is higher than the minimum replacement charge.

  1. Any patron provided materials for 3D printing, laser cutting, soldering, or other equipment as needed, will require a Safety Data Sheet, staff approval, and extra material for testing purposes. Please request a consultation via please email the Makerspace Coordinator, Jamie Moriarty.
  2. We will not use any patron provided materials that could cause harm to others, harm to our machines, or violate any university protocols, local, state, or federal laws.
  3. The Makerspace may charge a set up fee for new materials as needed.

  1. Makerspace lockers are only available for Patrons working on projects in the Makerspace.
  2. No liquids, food, other perishable items, or valuables may be stored in the lockers.
  3. We are not responsible for any loss or damage.
  4. Items abandoned in lockers for more than one month may be disposed of at the discretion of Makerspace staff.
  5. Locks will be provided by the Makerspace and Makerspace staff will have the key which will be opened by a staff member as the Patron needs access.
  6. Lockers are only accessible when the Makerspace is open. Check our current hours.

  1. If lending technology is being checked out for the class, the patron checking out the item(s) is responsible for any missing or damaged items.
  2. For classes using 3D printing, laser cutting, or CNC routing:
    1. Class requests must be made 2 weeks prior to sending files. Once files are sent, jobs will be completed in 2-4 weeks. This means, a request should be submitted a minimum of 4 weeks before students will have their object.
    2. If you do not provide us with 2 weeks to fabricate your project, we cannot guarantee that we will be able to finish the projects. Please plan accordingly.
    3. If you will be using a department account, we will need the following information:
      1. Account number (sub account and sub object code, if applicable)
      2. Highest amount each student can charge
      3. Authorized personnel for the account
      4. Their department
      5. Their campus address
      6. Their campus phone
      7. Their email
    4. To request 3D printing for a class please fill out this survey.
    5. To request other services for a class please contact Jamie Moriarty and Amanda Tickner.
  3. If you would like to schedule a tour of the Makerspace for your class or a consultation on using our services for your class, please email:
    Jamie Moriarty, Makerspace Coordinator.

  1. Any donations should be discussed with Makerspace staff in advance.
  2. Donations should be in clean, good, working condition.
  3. The Makerspace has limited space and reserves the right to retain donations that will help support our services and programs, as well as remove donations that will not work for our use.